FAQs
Ordering and Payment
- What's your return policy?
We'll be happy to help you change or cancel/refund your order - just fill out the contact form below ASAP with your order number, email address and your desired changes. Changes/cancellations of an order will only be accepted until the order is put into production.
If you need to change your shipping address, we can help before your order ships. Please send us a message with the current shipping address on file and the address you wish to change.
- What payment methods do you accept?
Shipping Questions
- How long does it take to recive my product?
All floor mats are made to order in California. Processing time includes our team cutting, sewing, and packing the mats before it's ready for transit. All orders are processed within 1-2 business days (does not include weekends & holidays).
Other accessories products which in stock will be shipped within 1-2 working days. (does not include weekends & holidays).
- Can i change the destination country in my order?